This Privacy Policy explains how linkruz collects, uses, and shares information about you when you use our websites, apps, and related services (the “Service”).
Information We Collect
We collect information in the following categories:
- Account information: email address, authentication data, and account settings.
- Profile and content information: profile details, links, blocks, design settings, and other content you add to Profiles.
- Payment information: subscription status and billing metadata. Payments are processed by Stripe; we do not store full card numbers.
- Usage and device data: log data, IP address, device/browser information, and interactions with the Service (for example page views and clicks).
- Communications: messages you send to us (for example support requests) and our responses.
- Cookies and similar technologies: used for authentication, preferences, and analytics. See our Cookie Policy.
How We Use Information
We use information to:
- Provide, maintain, and improve the Service (including delivering Profiles and analytics).
- Process subscriptions, invoices, and payments.
- Communicate with you about the Service (including transactional emails and support).
- Protect the Service, prevent fraud, and enforce our Terms.
- Comply with legal obligations and respond to lawful requests.
Legal Bases (EEA/UK)
If you are in the EEA/UK, we process personal data when it is necessary to perform our contract with you, to comply with legal obligations, for our legitimate interests (such as securing and improving the Service), and, where required, based on your consent (for example certain cookies).
How We Share Information
We do not sell your personal information. We share information in limited circumstances:
- Service providers: vendors that help us run the Service (for example hosting, email delivery, analytics, and customer support).
- Payment processing: Stripe processes payments and may collect payment and transaction information directly.
- Legal and safety: to comply with law, protect rights and safety, or prevent fraud and abuse.
- Business transfers: if we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.
- User-enabled integrations: if you enable third-party tools (for example pixels or analytics tags), those third parties may receive data subject to their policies.
Public Information
Profiles and the content you publish may be publicly accessible, depending on your settings and plan status. Please consider what you choose to make public.
Data Retention
We keep personal information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of information and why we collect it.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No system is 100% secure, and we cannot guarantee absolute security.
International Transfers
We may process and store information in countries other than where you live. Where required, we use appropriate safeguards for international transfers.
Your Rights and Choices
- Account: you can update certain account details in your dashboard.
- Marketing emails: you can opt out by using the unsubscribe link where available.
- Access, correction, deletion: depending on your location, you may request access to, correction of, or deletion of your personal data.
- EEA/UK rights: you may have the right to object to processing, restrict processing, and request portability.
- California (CPRA): you may have rights to know, delete, and correct personal information. We do not sell personal information.
To exercise rights, contact us at support@linkruz.com.
Children
The Service is not directed to children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will use reasonable efforts to notify you. The “Last updated” date above indicates when this policy was last revised.
Contact
For privacy questions, contact us at support@linkruz.com or via our Contact page.